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Terms of Trade

Terms of Trade

 

Prices & Taxes

All prices on this website are in US dollars. All credit card transactions will be charged in USD. At present, Downtown Comics is only shipping to US addresses.

Refunds/Returns/Disputes

Downtown Comics will not provide a refund where the customer has changed their mind about a product. However, if the product is faulty we will replace it, or provide a full refund if a replacement is not available. Faulty products must be returned to Downtown Comics North 5767 East 86th St, Indianapolis, IN 46250. Please take care on being sure of your purchase especially when it comes to comics. If no description is available, or if you are unsure of the item, please enquire directly with the store. All staff are familiar with most items in store and a response will be provided promptly.

PreOrders

Items available for PreOrder require payment at time of order. For items under $100, the item's full price plus tax will be charged, 20% being non-refundable if cancelled. For most items over $100, a non-refundable 20% deposit of the post-tax total will be charged. If a cancellation needs to be made, it must be at least 30 days prior to the item's estimated ship date and a refund of the amount paid beyond the 20% non-refundable deposit will be issued in the original payment form.

Payment Options

We accept payment through both Paypal and Square which is the portal for your Credit Cards. Credit Cards will be charged as items are shipped from our store. 

"In Stock" & "Sold-Out"

While we attempt to have inventory correct at all times, please be aware that an item listed as "in-stock" may end up being unavailable while an item listed as "sold-out" may be on reorder for restocking (please contact the store directly for more information)

ITEM LIMITS

Many items have a buying limit so that the maximum amount of customers have potential access to the item. This is mostly on the items deemed "Coming Soon" and "New this Week". After that the max limit will be raised on "recent releases". If you wish to inquire about bulk purchases please contact us directly as PREORDERS may be available to you for this type of purchase.

COMIC/BACK ISSUES PURCHASES

NEW Comics or OLD COMICS (sometimes refered to as back issues) will sometimes have a grade attached to them. We have 25 years in the business and try to let you know the grade of the book before you buy. For the majority of comics we assume a rack copy to be no less than a 8.5 but we are not guaranting any grade for either personal or 3rd party grading. please be sure as we will not offer refunds based on the comic book grade not being what you wanted.

Shipping

All items are shipped to prevent damage and we make every effort to get you the product free from defect. All orders received for items that are in stock will ship within two business days or you will be notified if a delay is unavoidable.